Hosted Voice

Bring all users together and cut costs with our enterprise class VoIP platform.


          • Use the same physical network for both voice and data, reducing the support burden and expense of two environments
          • Flexible hosted voice service that makes relocations and business growth easy
          • No long distance charges for offices on the system


  • Secure web-based management allows for easy administration from anywhere
  • The Customer Service Advantage includes instant access for users anywhere
  • Auto attendants (“Interactive Voice Response” or IVR’s) are great for afterhours call routing, department listings and general voice mailboxes


          • Inbound faxes delivered via secure encrypted email
          • Outbound Fax capability from within Web Management Console
          • Ability to use a Softphone (phone emulation software on your computer rather than a physical phone on your desk)


  • Call Queuing/Login (for call centers)
  • Call center tools: Smart Queues, Local and Remote Agents
  • Paging for phones on the same LAN (Local Area Network)
  • Call Parking and Call Forwarding
  • “Hunt groups” and other Incoming call rules / call flow controls


The ‘anywhere access’ benefits of the ibtCloud environment makes our hosted voice solution a great way to bring all of your locations under one virtual roof.

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